Infrastructure Team Lead

San Francisco

Takt is looking for a principle-driven servant leader to join our engineering organization and lead all infrastructure and internal IT efforts. You’re experienced enough to know how to solve a problem but wise enough to leave it up to those who do it every day.

As the Infrastructure Team Lead at Takt you’re responsible for working with your team and the broader engineering organization to design, build, and maintain the infrastructure that drives Takt’s products and services and to support our principle-based engineering culture.

Our platform learns and adapts to individual preferences, habits, and feedback—orchestrating highly relevant experiences that are truly unique to each person. Our vision will change the way people engage across multiple industries, from retail and finance to healthcare and education.

Key Responsibilities:
  • Coach, develop and help grow infrastructure engineers across the organization
  • Create an operationally minded engineering team where squads can take operational responsibilities for their product features
  • Be an agile coach for the infrastructure squad and ensure the squad is focused and efficient
  • Work closely with squads and Customer Success to understand platform requirements
  • Create programs and tools to help move squads to operational self-sufficiency
  • Take responsibility for the ongoing care of Takt’s infrastructure including security, disaster recovery and business continuity
  • Help grow our engineering team by participating in hiring and recruiting activities
  • Lead our Root Cause Analysis efforts that seek to use our experiences to continuously improve processes
  • Manage Takt’s IT infrastructure

Skills and Experience:

  • Significant prior experience with enterprise SaaS products
  • Extensive experience with cloud services platforms (AWS, OpenStack, Azure, Google Cloud)
  • Practical knowledge of database architecture, networking, high availability, failover, monitoring & management, Linux, and performance tuning
  • Previous experience in hands-on infrastructure and software development roles
  • Knowledge of standard tools to configure and orchestrate changes to infrastructure (Terraform, Chef, Puppet, Ansible, Docker, Kubernetes, Mesos)
  • Experience with continuous integration and deployment including blue-green deployment

Bonus Points: 

  • IT expertise (SSO, MDM, LDAP, etc)
  • Experience with data science and machine learning infrastructure as a service
  • Appreciation and experience of functional programming languages (we use Haskell)
  • NixOs and NixOps experience
Takt distills complex customer data into uniquely tailored experiences; we orchestrate physical and digital exchanges into one seamless journey. Our business is building lasting, trusted relationships between people and brands—and making it look easy.
We're already reaching millions of people a day, and we're just getting started. Our founding leadership is equal parts business, design, and engineering—because we believe differing perspectives + passionate discourse achieve the greatest outcomes. We are collectively talented, but also humble. We give our whole selves. We love learning new things.
We are an equal-opportunity employer, and strive to make hiring decisions that reflect that. If you're up for the challenge of a lifetime, we're looking for outstanding talent to join our team.